Legal

Privacy Policy

Effective Date: April 28, 2026 Last Updated: April 28, 2026

This Privacy Policy explains how Tax Relief Roadmap (“we,” “us,” or “our”) collects, uses, shares, and protects information when you use our website and request information about tax debt relief services. By using this site or submitting any form, you agree to this Policy.

PLACEHOLDER: Final policy must be reviewed and approved by counsel before launch. The legal entity name, business address, contact, and named-seller list must be filled in. State-specific addenda may be required for CA, VA, CO, CT, UT, and other states with active privacy laws.

1. Who We Are

Tax Relief Roadmap is operated by [LEGAL ENTITY NAME], located at [BUSINESS ADDRESS]. We are an independent advertising-supported publisher and lead-generation service. We are not a lender, not a law firm, not a tax preparer, and not affiliated with the Internal Revenue Service, the U.S. Department of the Treasury, or any other government agency.

For privacy-related questions or requests, contact: privacy@[domain] or write to the address above.

2. Information We Collect

We collect information in three ways:

(a) Information you provide directly. When you fill out a form on our site (for example, our tax-debt consultation request), you may provide your name, email address, mobile phone number, ZIP code, estimated tax debt amount, and the nature of your tax issue.

(b) Information collected automatically. When you visit our site, we automatically collect technical information such as IP address, browser type, device type, operating system, referring URL, pages viewed, time on page, and similar usage data. This is collected through cookies, server logs, and similar technologies.

(c) Consent and verification metadata. When you submit a form, we capture session evidence of your consent — including timestamps, the URL where consent was given, the IP address from which consent was given, and a TrustedForm certificate (a third-party session recording produced by ActiveProspect, Inc.) and/or Jornaya LeadiD token. This evidence is used to verify your consent for compliance purposes and may be shared with our marketing partners.

We do not knowingly collect personal information from anyone under 18 years of age.

3. How We Use Your Information

We use your information to:

  • Connect you with one or more of our marketing partners that offer tax debt relief services, so they may contact you about those services
  • Maintain and improve our site and services
  • Comply with our legal obligations, including consent recordkeeping under the Telephone Consumer Protection Act (TCPA) and applicable state laws
  • Detect and prevent fraud, abuse, and security incidents

4. How We Share Your Information

When you submit a form requesting information about tax debt relief services, we share the information you provide with one or more of our marketing partners — the companies that offer those services and that may contact you. These partners are listed on our Marketing Partners page and the list is also displayed on our consultation request form at the time of submission.

By submitting a form, you authorize us to share your information with the marketing partners disclosed at that time. Our marketing partners are independent companies. Once we share your information with them, their handling of your information is governed by their own privacy policies. We are not responsible for their practices.

We may also share information:

  • With service providers (analytics, hosting, email, call tracking, lead verification) acting on our behalf
  • To comply with legal process, court orders, or government requests
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer (merger, acquisition, sale of assets)

We do not sell information about minors. We do not share your information with marketing partners for verticals other than the one you submitted a form for. (For example, a tax debt form submission is not shared with medical debt or personal loan partners.)

5. Cookies and Tracking

We use cookies and similar technologies (pixels, web beacons, local storage) to operate the site, understand site usage, and measure marketing performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We honor the Global Privacy Control (GPC) signal where required by applicable law. If your browser sends a GPC signal, we treat it as a request to opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising under applicable state privacy laws.

6. Your Rights

California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other state privacy laws.

Depending on your state of residence, you may have the right to:

  • Know what personal information we collect, use, and share about you
  • Request a copy of that information
  • Request correction or deletion of that information
  • Opt out of the “sale” or “sharing” of your information for targeted advertising
  • Limit the use of sensitive personal information
  • Appeal a denial of any of the above requests
  • Be free from discrimination for exercising these rights

To exercise any of these rights, submit a request at /legal/privacy-rights/ or email privacy@[domain]. We will verify your identity before fulfilling the request. Authorized agents may submit requests on your behalf with appropriate proof.

If you provided your phone number and consented to receive marketing calls and text messages, you authorized us and our named marketing partners to contact you at that number, including using automatic telephone dialing systems, prerecorded or artificial voices, and AI-generated voices, regarding tax debt relief services. Consent is not a condition of any purchase or service. Message and data rates may apply. Message frequency varies.

You may opt out of marketing texts at any time by replying STOP to any message. You may opt out of marketing calls by telling the caller, by emailing privacy@[domain], or by submitting a request at /legal/do-not-call/.

You may opt out of marketing emails by clicking the unsubscribe link in any email or by emailing privacy@[domain].

Opting out of marketing communications does not affect transactional or service-related communications.

8. Data Retention

We retain your information for as long as necessary to provide the services you requested, comply with legal obligations (including consent recordkeeping for TCPA — typically four years from the date of consent), resolve disputes, and enforce our agreements.

9. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

This site is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us at privacy@[domain] and we will delete it.

11. International Users

Our services are intended for U.S. residents only. If you access this site from outside the United States, you do so at your own risk and your information may be transferred to and processed in the United States.

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Read their privacy policies before providing information.

13. Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be noted on the site.

14. Contact Us

For privacy questions or requests:

[LEGAL ENTITY NAME] [BUSINESS ADDRESS] Email: privacy@[domain]